We’d like to take a moment to reiterate the tremendous work of our volunteers during this uncertain time. The impact of COVID-19 has taken us all by surprise, but we have secured a brilliant team of volunteers to aid in helping the most vulnerable within our community. 

We’ve had a huge response so far, and we’re extremely grateful for everyone who has signed up to volunteer. That’s a wonderful 203 of you and counting! Our volunteers are the backbone of our response system and we are grateful for all of their understanding and commitment to the situation.

In the next week, we’ll be setting up a volunteer page, where you’ll be able to find the following:

  • - Volunteer guidelines for food collection and delivery
  • - Volunteer guidelines for dog walking
  • - Volunteer and staff guidelines for prescription delivery
  • - Volunteer travel expense forms   [BM1]
  • - Volunteer interactive blog posts to share information and support

In the meantime, we’d like to run through our response strategies that we offer.

To make sure that our community has everything they need during this time, MCC has created a safe response system to help the high risk and vulnerable, who are unable to go out. As a volunteer you are equipped with the necessary PPE needed to undertake the role, including gloves, and you’ll be appointed with a Mumbles volunteer ID card. Here are the services that we are offering:

Shopping collection and the safe delivery of food to vulnerable residents

We understand that the unprecedented situation of COVID-19 has impacted essential activities dramatically, and food shopping in particular is a task that vulnerable residents are unable to do themselves. In this case, we have provided a means to a ‘shopping volunteer’, that can allow for the essentials to be collected and delivered safely to a resident’s home.

Collection and safe delivery of dispensed medicine

We have a team of volunteers and employed staff that will collect, check and deliver dispensed prescriptions. All of our staff and volunteers follow a planned route, a two-metre rule and only the staff are able to deliver controlled medicines, not volunteers.

Dog walking for those who are unable to

We are thankful to have a team available that can help exercise dogs where the vulnerable and elderly are unable. Our volunteers follow strict rules to make sure their health and safety are of top priority!

More information on the guidelines and logistics will be uploaded to our volunteer page within this next week.

Our wonderful volunteers have already achieved so much, and we can’t express how grateful we are! Soon, we will be dedicating this page to our existing and new volunteers. It will be a place where volunteers can share support and information, and where volunteers can find all the relevant information you need from us, including contact information for co-ordinators.

Our staff are making many existing and new connections every day to help our vulnerable and at risk, and with our volunteers help, we are able to continue this work. Again, on behalf of all of us at Mumbles Community Council, thank you. You’re doing a fantastic job and don’t forget to spread the word.

Please check back to see our volunteer page in the next week. Stay safe and remember, help is available if needed.


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